Pillow Tuck™– Head Shape Protection | Adjustable Fit | Cotton-Soft Sleep Essential
Pillow Tuck™– Head Shape Protection | Adjustable Fit | Cotton-Soft Sleep Essential
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Pillow Tuck is designed to provide optimal support and comfort, promoting restful sleep and proper neck alignment. Its carefully crafted shape helps reduce pressure points and keeps your head securely positioned throughout the night, making it an essential addition to your bedding setup. Ideal for those seeking enhanced sleep quality with ergonomic support.
5 Days Return Policy
5 Days Return Policy
At heylifeshop.com, we aim to provide the best shopping experience, if you are receiving the damaged or faulty product, we offer a 5-day return policy to satisfy your purchase.
Eligibility for Returns
- Items must be returned within 5 days of receiving the product.
- Products must be in original condition, unused, and with all tags and packaging intact.
- Size and color discrepancies: If size or color options are clearly specified on the product page, items will not be eligible for returns based on size or color issues. Please review the product details carefully before purchasing.
- Non-returnable items include custom-made products, intimate apparel, and final sale or clearance items.
How to Initiate a Return
To initiate a return, please follow these steps:
- Contact our customer service team within 5 days of receiving your order.
- Provide your order number and the reason for the return.
- We will respond with return instructions, including the return address and any necessary labels.
Return Shipping
- Customers are responsible for return shipping costs unless the item was damaged or incorrect upon arrival.
- We recommend using a trackable shipping service to ensure your item is returned safely.
Refund Processing
- After we receive and inspect the returned item, we will notify you regarding the refund status.
- If approved, your refund will be processed within 5-7 business days and credited to your original payment method.
Exchanges
If you would like to exchange an item for a different size or color (subject to availability), please contact us within the 5-day return window. Note: Exchanges are only possible if the size and color issues are unrelated to the options clearly stated on the product page.
Non-Returnable Items
Certain items are not eligible for return due to hygiene or customization reasons. These include:
- Custom-made or personalized items
- Intimate apparel
- Final sale or clearance items
- Items with specific size or color details mentioned on the product page
Please be sure to carefully review the size and color options on heylifeshop.com before making your purchase! For any questions, feel free to contact us.
Frequently Asked Questions
Frequently Asked Questions
1. What is your return policy?
We offer a 5-day return policy on all eligible products. If you're not completely satisfied with your purchase, you can return the item within 5 days of delivery for a refund or exchange.
2. How do I request a return?
To request a return, simply contact our customer service team at [Insert Email] within 5 days of receiving your order. Please include your order number and the reason for the return, and we will guide you through the next steps.
3. Are there any items that cannot be returned?
Yes, certain items may not be eligible for return. This includes:
- Items that are used, damaged, or not in their original packaging.
- Sale or clearance items (if marked as non-refundable).
- Personalized or custom-made items.
4. What condition should the item be in to qualify for a return?
To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as when you received it. Any tags or labels should still be attached.
5. Will I be charged a restocking fee?
We do not charge any restocking fees. However, return shipping costs are typically the responsibility of the customer, unless the item was damaged or defective upon arrival.
6. How long does it take to process a return?
Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your return. This process usually takes 3-5 business days. If approved, your refund will be processed, and a credit will be automatically applied to your original method of payment within 5-7 business days.
7. Can I exchange an item?
Yes, exchanges are possible within 5 days of receiving your order. If you would like a different size or color, please contact us, and we will help facilitate the exchange, provided the item is still in stock.
8. Who covers the return shipping cost?
Return shipping costs are the responsibility of the customer unless the return is due to a defective or incorrect item. If the issue was our mistake, we will provide a prepaid return shipping label.
9. What if my item arrives damaged or defective?
If your item arrives damaged or defective, please contact us immediately at [Insert Email] within 48 hours of delivery. We will replace the item at no additional cost or offer a full refund.
10. How do I know if my return has been processed?
You will receive an email notification once your return has been processed. If you haven’t received confirmation within 5 days of sending back your item, please contact us for an update.
Ultimate Comfort for Your Baby
Parents often worry about their baby's head shape and comfort during sleep. This innovative solution provides essential support, ensuring your little one sleeps soundly and safely.
Ensure Your Baby's Comfort and Safety
This supportive accessory is designed to enhance your baby's rest, promoting proper head shape and comfort. Experience peace of mind with every nap.
✔ Promotes healthy head development
✔ Provides ultimate comfort for your baby
✔ Peaceful naps for both baby and parents
Support Your Baby’s Healthy Development
Feel the peace of mind as you provide optimal head support for your little one, helping them grow stronger and healthier. Watch their confidence bloom during tummy time, delighting you with every smile and milestone.
Why Parents Trust Our Solutions
98%
Improved Head Shape
Noticed a healthier head shape after just a few weeks of use.
95%
Enhanced Comfort
Children reported sleeping more soundly with increased comfort during naps.
96%
Easier Feedings
Enjoyed more relaxed feeding times thanks to better head support.
94%
Stylish Design Loved
Parents appreciated the vibrant colors and stylish design options available.
Why buy from us.
Experience unmatched quality and support with our innovative design, ensuring comfort and safety for your little one. Choose us for superior features that cater specifically to infant needs, setting a new standard in baby care.
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Superior Comfort |
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Unique Design |
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Safe Materials |
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Lightweight Structure |
Questions? We've Got You Covered
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What materials are used in the pillow ?
What materials are used in the pillow ?
The pillow is crafted from high-quality fabric, ensuring a soft and breathable surface for your baby. This material not only provides comfort but also supports proper head positioning, essential for your baby’s growth and development.
Is colour of the pillow customizable?
Is colour of the pillow customizable?
The pillow comes in assorted colors, which means you might receive a variety of fun and vibrant colors! While you can't choose a specific color, each design is carefully selected to delight both you and your baby.
What are the dimensions of the pillow?
What are the dimensions of the pillow?
The pillow measures 21 cm in length, 6 cm in height, and 31 cm in width, making it the perfect size for your baby's head. It weighs only 1 kg, making it easy to carry and fit in various baby gear.
How does the pillow support my baby's head?
How does the pillow support my baby's head?
Designed to shape and support your baby's head properly, the pillow helps reduce the risk of flat head syndrome. Its ergonomic design provides gentle support, ensuring your baby’s head is cradled at the right angles as they sleep or relax.
Is this pillow easy to clean?
Is this pillow easy to clean?
Yes! The fabric material makes it easy to clean. You can wipe it with a damp cloth or follow care instructions for any specific cleaning needs, allowing for hassle-free maintenance and ensuring your baby always has a clean pillow.
Why is Hey Life better ?
We offer products with wide range of variety for the daily use with the best quality imported from all over the world.
Hey There🙋
We aim to create enriching experiences for your home and family, through everyday products that make life easy. We are a customer focused brand and value your relationship with us.