Return & Exchanges

Good News! We do offer Returns and Exchanges. However, We Do Not Offer Refunds. You can Exchange a Product with another item, or Return an item for Store Credit. 

Returns and Exchanges will only be accepted if the request is submitted within 3 days of you receiving your package. We cannot not offer exchanges during an ongoing sale for items bought before sale OR for any items bought during a sale at any time. 

 

You can submit your request via email : support@heylifeshop.com

Please Note: You have to self ship the received products to us and once it qualifies our QC we shall dispatch your replacement order or provide you with Store Credit. 

If you would like us to arrange a reverse pickup, Handling Fee of INR 250 will be deducted from your Store Credit, or be accommodated with your Exchange Item.   


One of our Customer Care team members will be happy to assist you through this process. You can contact them by email at support@heylifeshop.com